Recommendation Design

The discipline of getting recommended by AI.

Recommendation Design is the practice of closing the gap between what AI recommends about your brand and what you intend to be recommended for.

Built on the category-defining book that teaches the missing discipline: getting your brand recognised by a reasoning system. Not just found or cited.

Try it on your own brand today

The first email brings the toolkit: a worksheet and three prompts to run the practice. One email a week after that.

What's in the toolkit?· Unsubscribe anytime ·Terms

The five gates

How AI picks who to recommend

When a buyer asks AI for advice, the answer passes through five gates before anyone reads a word.

1. Planner

The AI breaks the question apart

One question like "who should we choose for this?" becomes 5 to 20 smaller questions behind the scenes.

2. Router

It decides where to look

Web search, its own memory, databases. Each smaller question is sent to the right place.

3. Retrieval

It gathers candidates

SEO works here

The AI pulls in pages and brands that might answer the question. If you're not in this pile, you don't exist. This is where you get found.

4. Critic

It judges who to trust

Recommendation Design works here

A judge inside the AI checks every candidate: is it relevant, recent, believable? About half of what gets found never survives this gate. This is where you get chosen, or eliminated.

5. Synthesis

It writes the answer

AEO works here

Only now does the AI write the paragraph the buyer reads, quoting the survivors. This is where you get quoted.

The winner is picked at gate 04, before the answer is written.

Architecture: Mike King, iPullRank

The decision moved, and nobody moved with it.

Your buyer now asks a model who to choose, and mostly takes the answer. None of this shows up as a lost deal. It shows up as a deal that never appeared.

94%

of B2B buyers used AI in their most recent purchase, up from 89% a year earlier.

Forrester, Buyers' Journey Survey 2026 · 18,000 buyers

69%

chose a different software vendor than they had planned, on an AI chatbot's guidance.

G2, The Answer Economy 2026 · 1,076 buyers

1 in 3

bought from a vendor they had never heard of before an AI surfaced it.

G2, same study

What Recommendation Design is

One loop, run continuously, across the buyer's whole decision journey.

Recommendation Design is a repeatable practice: see what AI says about you, work out why it says it (the criteria it weighs, the risks it holds against you, the alternatives it names), and only then seed the evidence that changes the answer. Each pass checks whether the last one moved.

01

Observe

What AI says

Run the prompts your buyers actually use, at scale, across the models they use. Capture how ChatGPT, Claude, Gemini, and Perplexity describe you, what they cite, and where you never appear.

02

Decode

Why it says it

Extract the criteria AI applies in your category, and the risks it holds against you: the evidence it is missing, the objections it raises, the false beliefs sitting inside the recommendation. This is the step you cannot skip.

03

Seed

Change the answer

Only once the criteria and risks are decoded can you write the evidence that answers them, tied to a specific gap rather than generic content. Publish it, then observe again to see whether the answer moved.

02 · Decode

Decoding is finding the criteria your market and audience combination is judged by. Before you have them, you can't build the evidence.

What you decode sorts into four facets:

01

Elimination triggers

What disqualified you: the reasons AI cuts a brand from consideration entirely.

02

Buyer risks

What buyers fear might go wrong before anything has. The worry that later becomes the cut.

03

Switching hesitations

What slows the decision even when buyers want to choose you. Resolve them, and the deals that used to stall start closing.

04

Criteria gaps

What the model weighs when it compares. Own the criteria nobody else answers, and you can become the leading recommendation in your category.

Across 18 projects in 13 industries and four languages, thousands of unique phrasings consolidate into a finite, stable taxonomy. But the priority order changes by market and audience.

The toolkit

Find out where your brand gets cut, and why.

The manual practice is open to anyone. Sign up, and the first email brings the toolkit from the book: a one-page worksheet and three prompts for ChatGPT or Claude. Run them on your own brand today.

Three prompts

The diagnostic

One conversation that surfaces the criteria AI is weighing and the reasons your brand gets cut.

Worksheet

Brand & audience framework

A one-page worksheet that sharpens the inputs before you run the prompts. Crisper inputs, sharper answers. Eight fields, with a worked example.

Outcome

An FAQ you can ship

The diagnostic tells you what the AI model needs to recommend your brand. Create the content to start closing the gap today.

After the toolkit, one email a week: what gets brands recommended, and how to shape the way AI talks about yours.

One email a week. Unsubscribe anytime.

20

AI searches happen in the background for every one visit your analytics attributes to AI.

seoClarity, AI Search Trend Report 2026

9x

the conversion rate of ChatGPT visitors against Google organic, in a B2B case study.

Seer Interactive, 2025

+42%

better conversion from AI-referred visitors than non-AI, across one trillion US retail visits. A year earlier: 38% worse.

Adobe Digital Insights, 2026

The Recommendation Gap by Flemming Rubak — book cover

The foundational text

The Recommendation Gap

The book that named the category · Flemming Rubak

Marketing has a discipline for being found, and one for being remembered. It has none for being recognised by a reasoning system.

The Recommendation Gap names that missing discipline and lays out the manual practice in full: the observe-decode-seed loop, the prompts, and the worked examples. Everything on this site extends that foundation.

Kindle on Amazon, or every other store (Apple Books, Kobo, and more) via one page.

When manual stops scaling

The discipline is free. The instrument is for when you outgrow doing it by hand.

You can run Recommendation Design by hand for one brand. Across a portfolio of brands and categories on a weekly cadence, the observation work outgrows a person. That is the job Seedli does. Start by hand. Move to the instrument when the work earns it.

See the instrument